FAQ2021-10-19T16:06:20+00:00

Frequently Asked Questions

What is Trade Effluent?2020-06-26T10:34:11+00:00

Trade Effluent is any liquid waste discharged into the sewers from a business or industrial process. It is anything other than domestic sewage or uncontaminated surface water and roof drainage.

What is a Supply Point Identification Number (SPID) and how do I find it?2020-06-26T10:33:40+00:00

Your SPID is always located on your water bill and is 13 digits long. There a two separate SPID for your water and sewage on your premises. These can sometimes be billed by separate suppliers depending on your area.

What is the difference between half-hourly (HH) and non-half- hourly (NHH) meters?2020-06-26T10:18:48+00:00

Half hourly meters are used by large UK power users to better monitor your usage. If a full MPAN starts with (00) this is a HH meter. These meters are electronically read by the supplier every 30 minutes for more accurate billing.

Non-half hourly meters are for smaller consuming UK power users which are supplied on monthly or quarterly tariffs.

What is Water de-regulation?2021-10-19T14:19:25+00:00

Water was de-regulating in England in 2017 and in Scotland in 2008. This means you can change your business water supplier and Eneco Consulting can help your company find competitive pricing.

What information do we need?

In addition to a water-specific letter of authority, we will need copy bills for each water meter for the last year. The bills must clearly display your SPID (Supply Point Identification Number) – this is your unique number to your water meter. This number will be on the National Database for water and all water suppliers will be able to gain this information.

Why is the water market de-regulating?

The Government wants businesses to be able to switch water provider. Consequently, water suppliers will need to be more cost effective and provide better service for their customers. This should push down water costs.

 

What is P272?2016-12-19T15:11:47+00:00

This is a Government mandated programme which aims to upgrade all maximum demand (profile 05-08) electricity meters to Half-Hourly (HH profile 00) by 31/03/2017.

Why is this happening?

The aim is to give the customer a better understanding of their electricity consumption as meter readings will be sent via a remote link to your energy supplier every 30 minutes. You will no longer have to submit meter readings and can access consumption data on request through supplier portals.

How does this happen?

Suppliers are trying to upgrade your meter within 30-45 days from the start date of your contract. Initially suppliers will try to dial into your meter remotely to upgrade the meter. If this fails, the supplier will organise a site visit to check the communication link and meter compatibility.

Why are Eneco different to other energy consultants?2017-11-24T13:07:05+00:00

Eneco have specialised in commercial energy brokerage since 1999. Using our combined indus