Our free bill validation service ensures your business is billed for the energy you consume and at the agreed rates with your chosen supplier.

Suppliers can often make mistakes with estimated billing and incorrect charges. This can lead to unnecessarily large bills and over payments, which can create cash flow issues for your business. Monitoring invoices in-house can be a time-consuming activity. Let Eneco free up your precious time for more important tasks.

Our dedicated account managers leverage long-standing relationships with suppliers to resolve any incorrect billing and provide assurance to the customer that you are only paying for the energy you use.

We can also create billing and position reporting tailored to your individual requirements, should this be needed.

When changing premises for your business, whether you are moving in or out, it is important to settle your utility bills. Once Eneco is notified of a change of tenancy we will immediately begin the process.

To complete the required supplier forms, we need the following information:

• MPAN/MPRN number or photograph of the meter clearly displaying meter serial number if this is not known.
• Full site address
• Current tenant’s forwarding details such as company name, company registration number, contact name, forwarding address, company telephone number and e-mail.
• New tenant’s details such as company name, company registration number, contact name, company telephone number and e-mail.
• Legal transfer date and supporting documentation.
• Meter readings on (or as close to) the legal transfer date as possible for NHH electricity and gas meters.

Once the forms have been completed, we will send these off to the relevant supplier and notify you as soon as the change of tenancy has been processed.

If you have left the premise, we will obtain a final bill from the supplier and forward this on to you accordingly. If you are moving in we will begin the tendering process and organise new supply contracts for you.

With our twenty-year experience, we understand that suppliers are very keen to retain business and sometimes make it difficult to leave their supply. This is where Eneco can help as failing to register termination can leave you locked into further periods of supply on uncompetitive rates.

Once we have tendered your meter, we will contact your current provider to register a termination for the supply. We should then receive confirmation that you are free to leave on your current contract end date. Should you choose to move, your new supplier can then apply for this switch date without risk of objection.

Eneco can provide 24/7 online access to all your organisation’s important utility information through our client portal.

At Eneco, we understand that your utility information belongs to you and may be needed at short notice. We have now made it easier for you to access your bills, consumption, contracts, and other account details. It will all be accessible 24-hours a day on an easy to use platform.

Simply login with your credentials and access all the information you need. We will be here to answer any questions and help you navigate the site.

Our consumption reporting helps you identify periods and patterns of energy wastage and track changes in energy consumption and performance.

Eneco’s team have extensive experience in data analysis and understanding the trends each individual customer’s data shows. We provide quarterly updates using the STARK HH reporting platform or produce our own bespoke in-house manual reports. These can highlight periods of high consumption, unnecessarily high baseload and anomalies such as power outages or spikes. Energy data analysis gives you the tools to see potential cost saving opportunities and to implement measures to resolve these issues. We can also tailor reports to suit your business specifications, such as the time periods you would like us to report on.