As trusted utilities brokers and consultants, we understand the electricity market can be a complex and time-consuming process. Eneco’s electricity procurement team will guide you through the renewal process using our twenty-year experience in the field to procure the best contract possible for you. We will manage the electricity procurement process from start to finish and ensure you are 100% satisfied throughout your contract term and handle any queries which may arise. Business electricity procurement can have a huge impact on your business; the difference between a good deal and a bad deal can mean the difference between growth a cost-cutting.
We are not tied to any single electricity provider and we have relationships with a wide range of suppliers. This means we can find the best electricity price for you and we also have a lot of buying power which also means we can get better prices than other procurement companies. Not only do we help you get the best contract but we can help you do this time and time again when each term ends.
Our experienced account managers will provide detailed price comparisons and recommend the best contract tailored to your business. You are never put in a contract with Eneco, our customer retention is based solely on the brilliant customer service we provide to you.
Upon receiving your signed Letter of Authority and copy bills, we will approach your current supplier to obtain information such as contract end date, annual consumption, site address and we will process a termination request for all meters we are tendering.
Tender to All Eligible Suppliers
Eneco will produce a tender and request prices from all eligible suppliers. Eligibility depends on annual consumption, start date, payment terms and location of meter. We work with up to 15 different electricity suppliers to obtain competitive prices.
Analyse Supplier Offers
Our dedicated pricing analysts will ensure all quotes from suppliers are correct and provide the best possible quote depending on market movements. We will use our supplier contacts to ensure prices are competitive and produce a detailed pricing spreadsheet. We will also quantify the impact non-energy pass through charges are impacting your costs. Please be aware non-energy costs are increasing annually and now comprise over 60% of your electricity costs.
Provide Specialist Recommendations
Using Eneco’s twenty year experience and specialist knowledge, we will communicate with your business via e-mail or telephone to explain the quotes and advise on your best options.
Complete Contract Paperwork
Once you have decided on a chosen supplier, we will organise for contracts to be produced with 100% accuracy to then be signed by yourself on a day convenient to you.
Register Meters With New Supplier
Eneco will confirm lock in of your contract and send through countersigned contracts to keep for your records. When your meter is due to go live, we will confirm with the new supplier that the meter is with them and re-confirm the contract end date and the billing details. Eneco will handle any problems that may arise including objections.
Once live with your new supplier, Eneco will check bills to confirm all rates are being honoured every month.
Dedicated Account Management
Eneco’s dedicated account managers will guide you through the whole process of your new contract to ensure complete satisfaction throughout your contract term and beyond. We are here to help you.
What is the difference between half-hourly (HH) and non-half- hourly (NHH) meters?Abby Courtin2020-06-26T10:18:48+00:00